Here are some selected topics which were generally asked to our team. Click on the specific/related topics in which you have issues.

HELP TOPICS

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  • An e-mail will be sent once you’ve successfully placed your order. We’ll also let you know as soon as the we ships the item(s) to you along with the details for your shipment(s).

    Category: Orders

    As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with our scopic team later in case you have any issues.

    Category: Orders

    We usually ship orders within 1-2 business days after the date of order placed.  In case your order hasn’t been shipped within this time please contact our Customer Care so that our team can look into it.

    Category: Orders

    There will be rare occasion that your order is delayed, please check your email updates. If there is any type of delay in delivery, we will keep you update through out the process. Alternatively, you can mail us also or reach our customer care.

    Category: Orders

    When our courier service fails to deliver order on first attempt then they usually tries to deliver on the next business day in case you miss a delivery.

    Category: Orders

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